Shipping Policy

At Refine Garage, we’re dedicated to ensuring your order reaches you quickly and securely. Below is an outline of our shipping procedures and policies:

Shipping Fees:
Enjoy complimentary shipping throughout the United States.

Order Cut-Off Time:
Orders placed by 6:00 PM Eastern Standard Time (Monday through Friday) are processed on the same business day.

Processing Time:
We aim to process all orders within one to two business days to get your items moving as swiftly as possible.

Delivery Time Frame:
Once dispatched, your order is expected to arrive within four to seven business days.

Shipping Methods:
Most orders are delivered via trusted third-party freight carriers using large-capacity trucks. For shipments requiring freight delivery, a team member will reach out to schedule a convenient curbside drop-off. Please be sure to provide a correct phone number during checkout to facilitate smooth scheduling.

Order Confirmation & Tracking:
After placing your order, you will receive an email confirming that we’ve received your purchase and your payment has been authorized. Once your order is on its way, we will send you a shipping notification that includes a tracking number and a link to monitor its progress.

Changing Your Address:
If you need to update your delivery address, please contact us within 24 hours of placing your order.

Cancellations:
You may cancel your order for a full refund as long as it hasn’t been dispatched yet. For orders that have already shipped, please review our refund policy for further guidance.

Damages & Errors:
Upon delivery, please inspect your package immediately. If you notice any defects, damages, or discrepancies, notify us right away so we can address the issue promptly. We will cover return shipping costs for damaged or incorrect items.

Contact Us:
Your satisfaction is our priority. For any questions or further assistance regarding our shipping practices, please contact our customer service team.

Company: Refine Garage
Phone: 517-666-5920
Email: support@refinegarage.com
Address: (1531 E Mount Hope Hwy, Grand Ledge, MI 48837)